Help Center
Frequently Asked Questions
Quick answers about finding dealers, launching your AI business page, and how CarDealer.City works for buyers and dealers.
Dealers: your AI-powered business page launches in 60 seconds and captures leads 24/7 — even when you're on the lot. Learn about AI pages →
For Car Buyers
How do I find a car dealer in my city?
Go to All Cities, find your state, and click your city. You'll see all listed dealers — AI-powered premium pages appear at the top, standard listings below. No account or signup required.
Do I need to create an account to browse?
No account needed. Browse all dealers, see phone numbers, visit websites — completely free and anonymous. We don't collect your information just for you to view a listing.
How do I contact a dealer?
Each listing shows the dealer's direct phone number and website link. AI-powered listings also have an AI assistant you can ask questions to instantly. We never intercept, reroute, or monetize the contact — it's a direct line between you and the dealer.
What is the AI assistant on some dealer pages?
Premium dealer listings include an AI sales assistant trained on used car buying. Ask it about pricing, financing, inventory, or what to inspect before buying — and get instant answers 24/7. Your contact info is only shared if you choose to provide it.
Does CarDealer.City sell my data?
No. We don't collect buyer data and we don't sell leads. You browse, you find a dealer, you contact them yourself. No forms, no follow-up emails, no ad targeting.
For Dealerships — General
How do I list my dealership?
Click Add Dealership in the navigation. Fill in your business name, city, phone, website, and vehicle specialization. Basic listings are free and go live after review.
What's the difference between free and AI Business Page?
Free listings appear in the standard grid — name, phone, website. AI Business Pages AI appear at the top of your city with an AI assistant that answers buyers 24/7, captures leads automatically, and routes them to you instantly. See the full comparison on our Pricing page.
How long does a listing last?
Both free and AI Business Page listings are active for 365 days from submission or payment date. You'll receive a reminder before expiry so you can renew without any gap in visibility.
Can I upgrade from free to an AI Business Page later?
Yes. You can upgrade at any time. Your remaining free listing period carries over — you won't lose what you've already paid for in time.
What payment methods are accepted?
AI Business Pages are processed securely through WayForPay. We accept all major credit and debit cards. No setup fees, no contracts, no recurring charges — you pay once per year.
How do I edit or remove my listing?
Contact us via the Contact page with your business name and the change you need. We'll update or remove your listing within one business day.
AI Business Page
How quickly does my AI page go live?
In 60 seconds. Enter your dealership name, city, and vehicle types — your AI page goes live immediately, pre-trained on used car sales and ready to answer buyers from day one.
Do I need a website for this to work?
No. Your AI page IS your web presence. Share the link on Google Business, Facebook Marketplace, Craigslist, or business cards — buyers get instant answers from your AI. No developer required.
How does the AI capture leads?
When a buyer interacts with your AI and shares their contact info, the AI captures their name, phone number, and vehicle interest automatically — then forwards it to you instantly by SMS or email. Even if you're on the lot or asleep.
Does the AI know about my specific inventory?
The base AI is trained on the used car industry broadly. Premium plans let you feed in your inventory, specialties, and pricing ranges so the AI gives buyers accurate, dealership-specific answers.
Are there lead fees or commissions?
Never. One flat annual fee and every lead the AI captures goes straight to you. We never take a cut of your sales, charge per lead, or take referral fees of any kind.
Didn't find what you were looking for? We're happy to help.